[Close] 

Call Center Associate

Company Name:
Koch Davis
Promptly answers and screens calls, with appropriate escalation as needed. Facilitates communication between team members, staff in the field, referral sources, vendors, physicians, facility staff and family members. Accurately communicates to family members appropriate expectations so the caller understands what to expect with respect to their concern or problem. Appropriately seeks guidance and direction from the triage RN or supervisors as needed in execution of clerical tasks. Documents all calls clearly and concisely including the reason for the call and all actions taken. Performs updates in the system to make sure patient information is current. This includes processing ADTs, inserting new patient referrals, checking for volunteers, ordering DME and others. Facilitates communication with the team or next shift.
Requirements
Call center experience required. Great communication skills. Typing skills.
Education
Not specified
Client
A healthcare staffing company provides staffing, recruiting and job placement within the healthcare industry.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Remote Technical Customer Support Associate II
Chicago, IL Xerox Corporation
Associate / Full Professor - Chief, Department...
Springfield, IL University of Toronto
Assistant/Associate Professor of Health Admin-...
Steger, IL Governors State University
Assistant / Associate Professor - General Paed...
Springfield, IL University of Toronto
Assistant Contract Specialist (Business/Admin ...
Champaign, IL University of Illinois at Urbana-Champaign
Youth Services Program - Student Bookstore Ass...
Sugar Grove, IL Waubonsee Community College