Filtration Specialist
Anderson Process Anderson Process Lombard, IL Lombard, IL Full-time Full-time $20 - $30 an hour $20 - $30 an hour 11 days ago 11 days ago 11 days ago Interact with customers daily to drive, develop, and expand our presence.
Independently communicate product knowledge, order fulfillment, request for information, general inquiries, etc.
Act as a liaison between customers, operations, and sales.
Process customer inquiries in a timely fashion.
Support Anderson Process Core Values:
Growth, Expertise, Embrace Change, Teamwork, & Community.
Essential Duties and
Responsibilities:
Process quotes, orders, and RMAs in a timely and accurate manner.
Coordinate with Engineering and Sales on inquiries which require involvement from both groups.
Prioritize, respond to and flag incoming phone calls, e-mail messages and faxes.
Maintain client relationships by providing exemplary customer experience, empathy, and professionalism.
Attend product training sessions to support department and business goals.
Support teamwork and communication within department and organization.
Other duties as assigned.
Education/Skills/
Experience:
Minimal Requirements:
High school diploma or equivalent.
Strong attention to detail and high standards of work quality.
Excellent communication skills, multi-tasking, and problem-solving ability.
Excellent interpersonal skills; professional and outgoing personality.
Preferred Requirements:
Associate or Bachelor's degree.
Pump, industrial hose, or filter experience.
Customer service experience in the industrial equipment industry.
P21 (Prophet/Epicor), and/or equivalent ERP system usage.
2
years customer service experience, working in a call center or professional office environment.
Willingness to take on new challenges and seek out opportunities to improve business operations.
Physical Requirements:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.
A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed.
Anderson Process is an Equal Opportunity Employer Job Type:
Full-time Pay:
$20.
00 - $30.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift No nights Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Application Question(s):
Are you eligible to work in the United States without sponsorship? Do you now, or will in the future, require sponsorship for employment status (e.
g.
, H-1B visa status, etc.
) to work legally for our company in the United States? What is your target compensation for this position? Do you have any experience with filtration or fluid processing equipment? This is a REQUIREMENT for this position.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Independently communicate product knowledge, order fulfillment, request for information, general inquiries, etc.
Act as a liaison between customers, operations, and sales.
Process customer inquiries in a timely fashion.
Support Anderson Process Core Values:
Growth, Expertise, Embrace Change, Teamwork, & Community.
Essential Duties and
Responsibilities:
Process quotes, orders, and RMAs in a timely and accurate manner.
Coordinate with Engineering and Sales on inquiries which require involvement from both groups.
Prioritize, respond to and flag incoming phone calls, e-mail messages and faxes.
Maintain client relationships by providing exemplary customer experience, empathy, and professionalism.
Attend product training sessions to support department and business goals.
Support teamwork and communication within department and organization.
Other duties as assigned.
Education/Skills/
Experience:
Minimal Requirements:
High school diploma or equivalent.
Strong attention to detail and high standards of work quality.
Excellent communication skills, multi-tasking, and problem-solving ability.
Excellent interpersonal skills; professional and outgoing personality.
Preferred Requirements:
Associate or Bachelor's degree.
Pump, industrial hose, or filter experience.
Customer service experience in the industrial equipment industry.
P21 (Prophet/Epicor), and/or equivalent ERP system usage.
2
years customer service experience, working in a call center or professional office environment.
Willingness to take on new challenges and seek out opportunities to improve business operations.
Physical Requirements:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.
A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed.
Anderson Process is an Equal Opportunity Employer Job Type:
Full-time Pay:
$20.
00 - $30.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift No nights Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Application Question(s):
Are you eligible to work in the United States without sponsorship? Do you now, or will in the future, require sponsorship for employment status (e.
g.
, H-1B visa status, etc.
) to work legally for our company in the United States? What is your target compensation for this position? Do you have any experience with filtration or fluid processing equipment? This is a REQUIREMENT for this position.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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